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24 Hour Cancellation Policy
We have a strict cancellation policy here at J.L. Sports Injury Services so that clients are able to effectively book vacated time slots.
The penalty for not cancelling/rearranging your appointment with at least 24 hours notice:
- For missing one session -£15
- For missing two sessions -£30
- For missing three or more sessions -£45
The penalty resets after 5 consecutive attended appointments. The pentalty payment will be requested upon subsequent visit.
Should you wish to cancel or rearrange your appointment, email: firstname.lastname@example.org and we will cancel your booking. You can then use the online booking system to book your rearranged date.
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